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Actions for preserving 3D printers

#SIU_news2020-04-07 00:00:00

Dear partners, users of 3D SYSTEMS equipment!

Thank you for your cooperation and please pay attention to the important information below.

In connection with the pandemic, many enterprises suspend their activities completely or partially for an indefinite period of time. If you decide to turn off or preserve the 3D printer, please note that the shutdown must be carried out strictly in accordance with the instruction manual.

Failure to follow the procedure may lead to problems when the printer is turned on (in this case there will be a non-warranty case), and due to movement restrictions, we will not be able to quickly get to the equipment to fix the breakdown.

We urge you to notify us of your decision to suspend the operation of the machine and comply with all manufacturer's requirements when disconnecting.

Please note that if you make a shutdown by contacting us first so that we can control the shutdown procedure remotely, then as a pleasant bonus, the warranty from 3D SYSTEMS will be extended for up to 3 months (if at the time of shutdown the 3D printer was on warranty).

Please send notifications to info@siusystem.ru or call: +7 (495) 032-02-97 Our team works on weekdays from 10:00 to 19:00 without interruptions!

Be healthy and take care!

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