Leading 3D solutions integrator in Russia and CIS: wide range of equipment, software and services such as printing, consulting, engineering

Warranty Notice

#SIU_knowledge2020-01-27 00:00:00

➡ Who can service 3D Systems printers?
Specialists and companies with a special certificate from 3D Systems. Currently, only SIU System has this status and official service center in Russia and the CIS countries.

➡ What can be considered a warranty case?
A guarantee case is a failure or critical abnormalities in the operation of both the equipment as a whole and any of its spare parts, provided that the client fully complies with the operating rules of the equipment indicated in the user manual, as well as the absence of other external circumstances and factors that are directly or indirectly causing a malfunction or deviation.

Warranty case.
The lack of a built model on the build platform during or after the completion of the printer build process.
Non-warranty case.
A voltage surge in the power supply network, which entailed the failure of other components and spare parts.

If you have any questions about warranty service, then call our specialists or write on service issues at service@siusystem.ru
Our company works on weekdays from 10:00 to 19:00

We remind you that at the moment there is a special offer for trade-in for the ProJet 3000/3500/3510 printer line.
In order to take advantage of the trade-in offer, you must place an order before February 20, 2020.
Leave your application by mailinfo@siusystem.ru
We remind you of the program in more detail on January 29 (Wednesday), follow the news feed.

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